General Terms and Conditions (GTC)
Last updated: [Insert date]
1. General information
The website siaasoo.com is operated by Siaasoo , an online store specializing in massage and wellness equipment.
By submitting an order on this website, the customer accepts the following general terms and conditions without reservation.
Company data:
Siaasoo
Address: Chemin des Prés 23, 1200 Geneva, Switzerland
Email: info@siaasoo.com
Website: www.siaasoo.com
2. Products
The products offered on siaasoo.com are described and presented as accurately as possible.
Product images and descriptions are for illustrative purposes only and are not contractually binding.
Siaasoo reserves the right to change its product offerings at any time.
3. Prices
All prices on the website are quoted in euros (EUR) or Swiss francs (CHF) and include statutory value added tax (VAT).
Siaasoo reserves the right to change prices at any time. However, the price valid at the time of order confirmation shall prevail.
4. Order
The customer confirms his order by clicking on the “Order” button after accepting these Terms and Conditions.
After completing the order, the customer will receive an order confirmation by email to the specified address.
5. Payment
Payment is due immediately upon ordering.
Payments can be made by credit card, PayPal or other secure payment methods offered on the website.
All transactions are secured by SSL encryption and processed through certified payment service providers.
6. Delivery
All orders are processed and shipped within 48 to 72 hours of confirmation.
Each shipment receives a tracking number , which is communicated to the customer via email.
The estimated delivery time is 3 to 10 working days , depending on the destination.
Siaasoo assumes no liability for delivery delays due to force majeure or transport disruptions.
7. Right of withdrawal and return
According to the applicable regulations, the customer has the right to withdraw from the purchase contract within 14 days of receipt of the goods without giving any reason.
The product must be returned in its original, unused condition and in all original packaging .
Return shipping costs are borne by the customer unless the item is defective or incorrectly delivered.
For return inquiries, please contact us at:
📧 info@siaasoo.com
8. Guarantee
Our products are subject to the legal warranty and a guarantee against hidden defects , in accordance with the applicable regulations.
9. Liability
Siaasoo is not liable for damages caused by improper use of the purchased products.
The customer is obliged to carefully follow the instructions provided.
10. Data protection
The customer data collected on siaasoo.com is used exclusively to process orders and maintain customer relationships.
All data will be treated confidentially and will not be passed on to third parties without the customer’s consent.
For inquiries regarding your personal data, please write to: info@siaasoo.com
11. Applicable law and place of jurisdiction
These General Terms and Conditions are subject to Swiss law .
In case of dispute, the exclusive place of jurisdiction is Geneva, Switzerland .